Terms of Service

Please read these terms carefully

Last Updated: December 2024

1. Agreement to Terms

Welcome to Belle Haven Weddings & Events. By booking our services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you ("Client") and Belle Haven Weddings & Events ("Company," "we," "us," or "our").

Please read these terms carefully before engaging our services. If you do not agree to these terms, please do not proceed with booking.

2. Services Offered

Belle Haven Weddings & Events provides the following services:

  • Event Planning & Coordination
  • Day-of Coordination
  • Balloon Installations & Décor
  • Luxury Picnic Experiences
  • Custom Event Design

Specific services, deliverables, and pricing will be outlined in your individual service agreement or proposal.

3. Booking & Consultation

All bookings begin with a consultation to discuss your event vision, requirements, and budget. Following the consultation:

  • You will receive a detailed proposal outlining services and pricing
  • A signed contract and deposit are required to secure your date
  • Your event date is not confirmed until both are received

4. Deposits & Payment Terms

Deposit Requirements

  • A non-refundable deposit of 50% is required to secure your event date
  • The remaining balance is due 14 days prior to your event
  • For events booked within 30 days, full payment is required at booking

Accepted Payment Methods

  • Credit/Debit Cards
  • Bank Transfer
  • Venmo/Zelle
  • Cash (for remaining balances only)

Late Payments

Payments not received by the due date may result in suspension of services. A late fee of 5% may be applied to overdue balances.

5. Cancellation Policy

Client Cancellation

  • More than 90 days before event: Deposit forfeited, no additional charges
  • 60-90 days before event: 50% of total contract price due
  • 30-59 days before event: 75% of total contract price due
  • Less than 30 days before event: 100% of total contract price due

Company Cancellation

In the unlikely event that Belle Haven Weddings & Events must cancel, you will receive a full refund of all payments made. We will make every reasonable effort to assist in finding alternative services.

6. Rescheduling Policy

We understand that circumstances change. Rescheduling requests are subject to:

  • Availability of the new requested date
  • A rescheduling fee of $250 for events moved more than 60 days out
  • A rescheduling fee of $500 for events moved within 60 days
  • Events may only be rescheduled once
  • Rescheduled events must occur within 12 months of the original date

7. Client Responsibilities

To ensure the success of your event, clients are responsible for:

  • Providing accurate and timely information
  • Securing necessary permits for event venues
  • Communicating any changes promptly
  • Ensuring venue access at agreed-upon times
  • Final guest count confirmation 14 days before the event
  • Designating a point of contact for event day

8. Liability & Damages

Limitation of Liability

Belle Haven Weddings & Events shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability shall not exceed the total amount paid for services.

Property Damage

Clients are responsible for any damage to rental items, décor, or equipment caused by guests or third parties. Replacement costs will be charged at current market value.

Venue Damages

Clients are responsible for any venue damage. Belle Haven Weddings & Events is not liable for damages caused by installations that were approved by the client and venue.

9. Force Majeure

Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Pandemic or health emergencies
  • Government actions or restrictions
  • Acts of terrorism
  • Severe weather conditions

In such cases, we will work together to reschedule or modify services as appropriate.

10. Intellectual Property

All designs, concepts, and creative materials produced by Belle Haven Weddings & Events remain our intellectual property until full payment is received.

We reserve the right to photograph events for portfolio and marketing purposes unless otherwise agreed in writing. Client privacy will always be respected.

11. Vendor Coordination

When coordinating with third-party vendors:

  • We act as a liaison but are not responsible for vendor performance
  • Contracts with vendors are between the client and vendor
  • We recommend only trusted, vetted professionals
  • Any vendor issues should be communicated immediately

12. Modifications to Services

Changes to confirmed services must be requested in writing. Additional services or changes may affect pricing and availability. Final changes must be confirmed at least 14 days before the event unless otherwise agreed.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Minnesota. Any disputes shall be resolved in the courts of Hennepin County, Minnesota.

14. Contact Information

For questions about these Terms of Service, please contact us: